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Contact Avid

Avid Technology

Avid Central Europe
Zeppelinstraße 1
85399 Hallbergmoos
Germany

Tel.: +49 811 5520 - 0
Fax: +49 811 5520 - 999

Sales

• Avid Resellers
  Use the Reseller Locator to find your nearest Avid authorised reseller
• For all Sundance Digital inquiries, contact Rajesh Patel.

Technical Support

• Avid Customer Support: Technical Support, Field Services, and Parts *
  Online Support: visit our Knowledge Base

Our support teams are very focused on dealing with customer issues. We accept call traffic through a variety of channels - Web, Mail, Telephony. This means that we request customers to use these channels in the first instance.

If customers seeking support wish to visit our premises we request that they make an appointment with one of us before visiting.

Training

• Visit the Training Centre Locator to find your nearest Avid Authorised Education Centre

Media Contacts

For public relations or media relations inquiries, call:

Investor Relations

• For inquiries regarding investor relations, call +1 (978) 640 5309, or email investor_relations@avid.com

Partner & Developer Relations

• For inquiries regarding the AVX partner program, developer information, or partnering opportunities, use our AVX contact form.
• For inquiries regarding the MetaSync partner program, developer informatiton, or partnering opportunities, use our MetaSync contact form.

Website, Communities, Online Store, User Groups

• Webmaster
  For technical issues regarding this site, email webmaster@avid.com
• Communities
  For suggestions or technical issues regarding the community areas of this site, email customeradvocate@avid.com
• User Groups
  To get your user group added to our listing, or to provide contact updates, email ugdiva@avid.com
• Buy Avid products online - AvidStore.com
  To get order status or inquire about shipping, payment, or other information regardin our online store, email digistore@digidesign.com.